Although small businesses are facing some of their biggest challenges this year, many are also learning how to re-engage with their customers and adapt to emerging market needs.
As a result, business owners are beginning to explore more of their industry’s trends to assist them in planning for the future and create new opportunities, from having a website that meets customers’ needs better, to taking up ecological and societal responsibilities.
Thanks to the Wix Blog, Wix has compiled a list of eight emerging small business trends to watch in 2020 to better understand what your clients’ needs and wants are, and remain ahead of the curve.
8 top small business trends
Shifting toward eCommerce
Using mobile marketing
Rolling out your app
Personalising customer service
Rise of remote work
Growing an online community
Promoting data transparency
Being eco-friendly and socially responsible